Privacy Policy
Last Updated: March 15, 2026
Nightfall Publishing LLC, operating as Nightfall Publications (“Nightfall,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Nightfall Publications website or use our services.
By using the website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
Information that identifies you personally may include:
• name
• email address
• billing information
• shipping address
• account login credentials
Information may be collected when:
• creating an account
• purchasing membership
• subscribing to communications
• purchasing books or merchandise
• contacting customer support
SMS and Phone Number Data
Nightfall Publications collects and stores mobile phone numbers only for authorized administrators who opt in to receive internal system monitoring alerts.
Phone numbers are collected during system configuration with explicit consent and are used exclusively for operational notifications such as infrastructure alerts, service disruptions, and system performance issues.
Nightfall Publications does not use SMS messaging for marketing or promotional purposes and does not sell or share phone numbers with third parties for marketing.
Authorized administrators (end users of this service) may opt out of SMS communications at any time by replying STOP and may request assistance by replying HELP. Message frequency varies based on system activity. Message and data rates may apply.
If SMS communications are expanded in the future for customer-facing use, additional consent and separate program registration will be implemented.
Payment Information
Payments are processed through third-party payment processors such as Stripe.
Nightfall Publications does not store full credit card numbers on its servers.
Payment processors manage billing information in accordance with their own security policies.
Automatically Collected Information
Technical information may be collected automatically, including:
• IP address
• browser type
• device information
• operating system
• referring pages
• website interaction activity
This information helps improve site functionality and performance.
2. How We Use Your Information
Information collected may be used to:
• provide membership services
• process purchases
• deliver digital content
• fulfill physical product orders
• send operational communications
• provide customer support
• improve website functionality
• analyze audience engagement
3. Email Communications
Nightfall Publications sends two categories of email.
Transactional Email
Transactional messages include:
• receipts
• account notifications
• membership confirmations
• service alerts
These emails may be delivered through SendGrid or similar services.
Marketing Email
Users who opt in may receive communications including:
• newsletters
• story updates
• membership announcements
• event invitations
Marketing communications may be managed through MailerLite.
Users may unsubscribe at any time.
4. Use of Automation and Integrations
Nightfall Publications uses secure automation systems to operate its digital services.
These systems may include:
• WordPress
• MemberPress
• Zapier automation
These platforms may process limited personal information to perform operational functions such as:
• membership provisioning
• account upgrades
• automated communications
5. Cookies and Tracking Technologies
Cookies may be used to:
• maintain login sessions
• remember user preferences
• measure website performance
• analyze audience engagement
Users may disable cookies through browser settings.
6. Sharing of Information
Nightfall Publications does not sell personal information.
Information may be shared only with trusted service providers necessary to operate the platform, including:
• payment processors
• email delivery platforms
• hosting providers
• automation platforms
7. Data Security
Reasonable safeguards are implemented to protect user information.
Security measures include:
• encrypted connections (HTTPS)
• secure payment systems
• restricted administrative access
However, no digital system can guarantee absolute security.
8. Data Retention
Personal information may be retained only as long as necessary to:
• maintain membership accounts
• comply with financial recordkeeping laws
• prevent fraud
• support operational needs
Data may be deleted or anonymized when no longer required.
9. User Rights and Choices
Users may request to:
• access personal data
• correct inaccurate data
• request deletion of personal information
• withdraw consent for communications
Requests may be submitted using the contact information below.
10. International Visitors
Nightfall Publications operates within the United States.
Information submitted through the website may be processed within the United States.
11. Children’s Privacy
Nightfall Publications services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
Nightfall Publications may update this Privacy Policy.
Updates will be posted with a revised date.
Continued use of the website indicates acceptance of the updated policy.
13. Contact Information
Nightfall Publications
support@nightfall-publications.com